Rehoboth Art Gallery is committed to transparency about the information we collect, why we collect it, and how you can control it. This policy explains our practices in plain language.
When you contact us through our enquiry form, place an order, or book a framing consultation, we collect the details you provide: your name, email address, phone number, delivery address, and the content of your message. We also gather technical data automatically, including your browser type, device information, and pages visited, to help us understand how the site is used.
We use your data to respond to enquiries, process orders, arrange delivery of prints and framed works, and schedule workshop or consultation appointments. With your consent, we may send occasional updates about new exhibitions, artist launches, and seasonal collections. We do not sell or rent your personal information to third parties.
Our website uses cookies to remember your preferences and to collect anonymised analytics about site traffic and behaviour. This helps us understand which collections and artists are most popular, so we can improve your experience. You can disable cookies in your browser settings, though some parts of the site may not function as smoothly.
Your information is stored securely on servers within the United Kingdom. We share data only with trusted service providers who help us operate the gallery — including our website hosting provider, email service, and delivery partners who handle white-glove shipping for larger works. These providers are contractually obliged to protect your data and may not use it for their own purposes.
You have the right to access the personal data we hold about you, request corrections, ask for deletion, or request a portable copy of your information. You may also withdraw consent for marketing communications at any time by emailing us. Under GDPR, we will respond to all legitimate requests within 30 days. If you are unsatisfied with our response, you can complain to the Information Commissioner's Office.
For any privacy-related requests, to exercise your rights, or to ask about how your data is handled, contact us at info@rehobothartgallery.com or call (06790) 800139. Our gallery address is 71 Tony Gardens, Seanfort, E9 5LR. We aim to respond to all privacy enquiries within five working days.